Privacy &
Cookies Policy
1. Introduction
Here at Spot On Gifts
we respect your privacy and do all we can to protect your personal data. In
this privacy notice we have set out a summary of what we are and how we collect
and process your information in order to run our business and provide services
and products to you. Spot On Gifts is a trading name of The Game Xchange Limited.
This Privacy & Cookies Policy sets out the privacy & cookies policy
of Spot On Gifts which
is a trading name of The Game Xchange Limited, whose registered address is at Unit 5 & 6,
Abercorn Commercial Centre, Manor Farm Road, Wembley, HA0 1AN, United Kingdom, who
controls this website. For the purpose of the General Data Protection
Regulation, the data controller is Spot On Gifts.
Personal details must be submitted to Spot On Gifts in order to activate a
trade account, consent to collect and use this information in order to provide
our services will be taken upon registering for a trade account. If at any time
you wish to change the uses of your personal information to which you have
consented, please contact us at info@spotongifts.net
Spot On Gifts may revise this
Privacy Policy at any time by posting an update on its website. Please ensure
that you check this website from time to time to review the then current
Privacy Policy and to update your preferences. We will notify you if there is
an update to our privacy policy by posting a banner on our home page and/or
sending out email newsletters. This Privacy and Cookies Policy was last updated
in May 2018.
2.
Collection of Personal Information
The types of personal information collected and stored by Spot On Gifts might include your
name, e-mail address, postal address, telephone number, fax number and
credit/debit card details (to the extent permitted by the General Data
Protection Regulation 2018 and related legislation (“GDPR”).
Spot On Gifts may collect
personal information about you in the following ways:
·
any data which you provide when you complete and submit an application
to Spot On Gifts to register on its
website or receive email alerts or other communications from Spot On Gifts;
·
during any transaction with us; and
·
any other data which you provide to Spot On Gifts when you enquire about our activities, email, telephone or write to us
or otherwise provide us with personal information.
3.
Legal Basis for Processing Data
We collect and use your data as stated above, the legal basis for
processing this data is as follows:
1. In accordance with
your consent, which you may revoke at any time by contacting our Data
Protection Officer at harry@spotongifts.net.
2. If it is necessary
to comply with our legal obligations.
3. In order to protect
your vital interests or those of others
4.
Storage, Security and retention of your information
Spot On Gifts will keep your
information on a secure server. The technology that Spot On Gifts uses and the
security policies which Spot On Gifts has implemented are
intended to safeguard your information from unauthorised access and improper
use.
Spot On Gifts will keep your
information to enable Spot On Gifts to use it for the
purposes described in this Privacy Policy. In addition to your personal information
Spot On Gifts will also keep
record of all orders placed with us for a time period of 3 years.
Spot On Gifts use the services of
third party companies in order to operate our website and to ensure internet
security for data storage and processing of transactions.
In addition to the storage of information on our secure server, Spot On Gifts keeps a backup of
the data on an ICloud service and also an offline backup that is not located on
the premises of Spot On Gifts.
To secure your personal information, access to your data is password
protected, and sensitive information is protected by encryption when it is
exchanged between your Web browser and our website. It is your responsibility
to keep your password confidential and not to share this information with
anyone. To protect data stored on our servers, we regularly audit our system
for possible vulnerabilities and attacks and we use only secured access data
centres.
Whilst we will implement the security measures detailed above,
transmission of information via the internet is not completely secure and
therefore transmission via the internet is at your own risk.
5. Use
of Your Information
Spot On Gifts may use your
personal information (subject in each case to the requirements of the GDPR) for
the following purposes:
·
administering your website account(s) and otherwise in connection with
any service for which you have provided your information, including any email
alerts, transactions with us and competitions and promotions that you take part
in;
·
responding to any enquiry you make;
·
subject to your consent, sending you newsletters and/or alerts and
information regarding Spot On Gifts (in all formats to
which you have consented eg post, email, text); and
·
For generating aggregated statistics about users, traffic patterns etc
of the Spot On Gifts website and other
services and developing Spot On Gifts marketing plans.
Spot On Gifts may also disclose
your information (subject in each case to the requirements of the GDPR) as
follows:
·
If you have given your consent for Spot On Gifts to do so, to other selected freight organisations to enable them to
contact you or send you information by post, telephone and/or email in regards
to shipping your consignment;
· To such individuals
and/or bodies as necessary to ensure Spot On Gifts compliance with any applicable law, regulation, legal proceeding or
governmental request;
·
(where you post material that does or may constitute a criminal offence,
breach the rights of a third party, give rise to a civil action or breach the
Terms & Conditions of the applicable website and as otherwise necessary to
protect the rights, property or safety of Spot On Gifts and its customers), to any relevant authority or third party requiring Spot On Gifts to disclose the
identity of or locate anyone posting such material on Spot On Gifts website; and
·
To any individual making a subject information request to Spot On Gifts.
In the event that Spot On Gifts is acquired by or
merges with another company, your personal information may be passed to the
purchasing/merging company amongst the transferred business assets. This will
enable your relationship to continue with the relevant Spot On Gifts business despite
the change of ownership. Your personal information may also be passed (on a
confidential basis) to companies with whom Spot On Gifts is negotiating such a sale/merger as part of the verification exercise
carried out on Spot On Gifts by the third party.
In processing your information in accordance with the above, Spot On Gifts may (to the extent
permitted by the GDPR) send it outside the European Economic Area (“EEA”). Spot On Gifts will take all
reasonable steps to ensure that in such circumstances your data is treated
securely and in accordance with this Privacy Policy but your attention is drawn
to the fact that the laws of countries outside the EEA may provide lesser
protection to your information than the UK. When you submit your personal
information to Spot On Gifts during the registration
process and give your consent you acknowledge we may transfer of your
information outside the EEA to complete a transaction unless you specifically
indicate otherwise.
Spot On Gifts will use your
information when booking consignments for dispatch with third party forwarding
clients. These third party clients are GDPR compliant and are listed as
follows:
- Parcel Force
- DPD
- UPS
- DHL
- DSV Freight
Consolidators
- TAS Transport
- Royal Mail
Spot On Gifts uses two main forms
of online payment processing gateways, these are Sage Pay and PayPal both of
which are GDPR compliant. In addition we provide the facility to pay for an
order using online banking by sending us a direct bank transfer.
6. Your
Rights and How to Exercise them under the GDPR
Your rights under the General Data Protection Regulation are as stated
below; we have also included the methods of how to exercise these rights:
1. The right to
request and rectify your personal information at any time.
2. The right to
restrict and object to the processing of data.
3. The right to object
to direct marketing.
4. The right to port
your data.
5. The right to
withdraw consent and request the deletion on personal information at any time.
You can exercise any these rights by contacting us at info@spotongifts.net or our Data protection officer at harry@spotongifts.net
We hope that we can address any concerns that you may have, but you can
always contact the information commissioner’s office (ICO). For more
information, please visit www.ico.org.uk
7. How
to contact Spot On Gifts with questions
The data controller responsible for the processing of data is Spot On Gifts. You can contact
us at any time if you have any questions about our privacy policy by emailing
us at info@spotongifts.net or by mail at the
below address:
Spot On Gifts
Unit 5 & 6
Abercorn Commercial Centre,
Manor Farm Road,
Wembley,
HA0 1AN,
United Kingdom.
Alternately you can contact our customer
service team by phone at: +44(0)20 8573 0803
The Data Protection officer (DPO) for Spot On Gifts is Dilip Raithatha. You
can contact him at any time to request a record of your personal information
that we hold or withdraw consent and request the deletion of your personal
information. To contact the data protection officer please email him at harry@spotongifts.net.
You
can contact us at any time if you wish to request a copy of this privacy
notice.
8. Cookies
When you visit Spot
On Gifts website, Spot On Gifts uses “cookie” technology try to make that
experience simple, personalised and meaningful. Cookies are small pieces of
information which are issued to your computer or any similar device you use to
access the internet e.g. smart phone, tablet or other mobile device when you
visit a website and which store and sometimes track information about you're
use of the website. A number of cookies Spot On Gifts use last only for the
duration of your web session and expire when you close your browser. Other
cookies are used to remember you when you return to the website and will last
for longer.
Spot On Gifts use
cookies to:
·
create a specific log-in session for a visitor to Spot On Gifts website
in order that page requests by that visitor are delivered in an effective,
secure and consistent manner;
·
recognise when a visitor to Spot On Gifts website has visited before;
this means we can identify the number of unique visitors we receive to the
website and allows us to make sure we have enough capacity for the number of
users that we get;
·
customise elements of the promotional layout and/or content of the pages
of the website;
·
store your product selections to the shopping basket;
·
collect statistical information about how our visitors use the website
so that we can improve the website and learn which parts are most popular to
visitors; and
·
Gather information through our advertising partners, about the pages on
the Spot On Gifts website that you visit, and also other information about
other websites that you visit, so as to place you in an “interest segment”.
This information is then used to serve interest-based advertisements which it
is believed will be targeted to your interests. For more information about this
type of interest based advertising, and about how to turn this feature off
please visit www.youronlinechoices.co.uk or follow the link
to the website of our advertising partners shown below. Without these cookies,
advertisements you encounter will be less relevant to you and to your
interests.
Most web browsers automatically accept cookies but, if you prefer, you
can change your browser to prevent that or to notify you each time a cookie is
set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful
information on cookies and how to block cookies using different types of
browser. Please note however, that by blocking or deleting cookies used on Spot
On Gifts website you may not be able to take full advantage of the website if
you do so.
1. Our cookies
We have described
the main cookies we use and what we use these for below:
Cookie Name
|
Purpose
|
More Information
|
SQ_SYSTEM_SESSION
|
It stores your PHP sessionid so we can store data as part of the
standard PHP session system.
|
If you are not logged in, it normally stores nothing, except the fact
you are not logged in.
|
2. Third party
cookies
Cookie Name
|
Purpose
|
More Information
|
ASP.NET_SessionId
|
This
cookie is used to record that users have viewed the website. It collects
information in an anonymous form. This cookie expires when you close your
browser.
|
When a user first opens their Web
browser and then goes to a Web site that implements ASP.NET session state, a
cookie is sent to the browser with the name "ASP.NET_SessionId"
The session ID is part of a cookie that is sent
to the browser of the user.
The session ID is embedded in the URL. This technique is also known as
a cookie-less session.
This
cookie does not store personal data about you.
|
Google Analytics
_utma
_utmb
_utmc
_utmz
|
These cookies are used to collect information about how visitors use
our site. We use the information to compile reports and to help us improve
the site. The cookies collect information in an anonymous form, including the
number of visitors to the site, where visitors have come to the site from and
the pages they visited.
|
http://www.google.co.uk/intl/en/analytics/privacyoverview.html
|
__atuvc
|
This
cookie allows users to share content via Social Networking websites and
email.
|
The
__atuvc cookie is created and read by our or the social sharing site
JavaScript on the client side in order to make sure the user sees the updated
count if they share a page and return to it before our share count cache is
updated. No data from that cookie is sent back and removing it when disabling
cookies would cause unexpected behaviour for users.
|
3. Certain cookies
are either set by third parties(links) on the Website or these are set
by us using the third parties cookie code.
More information about cookies placed by third parties and how to restrict or
block their cookies can be accessed by following the link to their website. In
addition to cookies, tracking gifs may be set by us or third parties in respect
of your use of the Site. Tracking gifs are small image files within the content
of our site or the body of our newsletters so we or third parties can
understand which parts of the website are visited or whether particular content
is of interest.
9. Third Party
Websites
Please be aware
that Spot On Gifts does not control and is not responsible for websites that
are referred to or linked from its own websites and that use of your personal
information on these websites is not subject to this Privacy and Cookies
Policy.
10. Registration
a. To access
certain parts of the Spot On Gifts website, Spot On Gifts may require you to
register and provide certain information about yourself.
b. You are reminded
that in addition to the provisions of this Privacy and Cookies Policy, where
you register you also agree to:
i.
provide true, accurate, current and complete information about yourself
as prompted by the relevant registration form (such
information being the "Registration Data"); and
ii.
maintain and promptly update the Registration Data to keep it fully up
to date.